Privacy Policy

Privacy Policy for DeAr Art

Last Updated: April 22, 2026

Dear Art ("we," "us," "our," or "Company") operates the website www.dearart.com and related services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services, including purchasing websites, enrolling in courses, and attending events.

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Services.

1. Information We Collect

A. Information You Provide Directly

Contact Information:

  • Name, email address, phone number
  • Mailing address
  • Company/business information

Service Inquiry Information:

  • Details about the type of website or service you're interested in
  • Preferences for features, design, hosting
  • Communication via contact forms, email, or messaging

Course Enrollment Information:

  • Course registration details
  • Student profile information
  • Payment and billing information
  • Progress and assignment submissions

Event and Coaching Information:

  • Registration for events, live shows, or coaching sessions
  • Attendance records
  • Feedback and testimonials

Payment Information:

  • Credit card, debit card, or other payment method details
  • Billing address and transaction history
  • (Payment processing is handled by secure third-party processors; we do not store full credit card details)

Communication:

  • Emails, messages, and correspondence with us
  • Support tickets and inquiries
  • Feedback, comments, and testimonials

B. Information Collected Automatically

Website Usage Information:

  • Pages visited, time spent on site, clicks, and interactions
  • Browser type, operating system, and device information
  • IP address and location data
  • Referral source and exit pages

Cookies and Tracking Technologies:

  • Session cookies (temporary, for site functionality)
  • Persistent cookies (for preferences and analytics)
  • Google Analytics and similar tracking tools
  • Pixel tags and web beacons

Device Information:

  • Device type, operating system, and unique device identifiers
  • Mobile network information

2. How We Use Your Information

We use collected information for the following purposes:

Service Delivery:

  • Creating and managing your account
  • Processing website design and development services
  • Hosting and managing online courses
  • Processing payments and transactions
  • Delivering ordered services and products

Communication:

  • Responding to inquiries and support requests
  • Sending transactional emails (confirmations, receipts, updates)
  • Sharing course materials and resources
  • Event notifications and updates

Marketing and Engagement:

  • Sending promotional emails (with your consent)
  • Announcing new services, courses, or events
  • Sharing educational content and tips
  • Building our artist community

Analytics and Improvement:

  • Analyzing website usage patterns
  • Understanding user preferences and behavior
  • Improving website functionality and user experience
  • Testing new features and services

Legal and Security:

  • Complying with legal obligations
  • Detecting and preventing fraud
  • Protecting intellectual property
  • Maintaining website security

Community Building:

  • Organizing and promoting artistic events
  • Facilitating artist coaching and mentorship
  • Sharing member achievements and testimonials (with permission)
  • Creating a thriving artist community

3. How We Share Your Information

We do not sell your personal information to third parties.

We may share your information in the following circumstances:

Service Providers:

  • Payment processors (Stripe, PayPal, or similar)
  • Email service providers (ConvertKit, Mailchimp, or similar)
  • Course hosting platforms (Teachery or similar)
  • Website hosting providers
  • Analytics tools (Google Analytics)

Legal Requirements:

  • When required by law or court order
  • To protect our rights, privacy, safety, or property
  • To enforce our Terms of Service

Business Transfers:

  • If Dear Art is acquired, merged, or sold, information may be transferred as part of that transaction

Community Features:

  • With your explicit consent, we may share testimonials or case studies
  • Public artist profiles or portfolios (only with permission)
  • Event attendee lists for community purposes (opt-in)

Aggregated Data:

  • We may share aggregated, anonymized data that cannot identify you

4. Your Rights and Choices

A. Email Communications

You can opt out of promotional emails by:

  • Clicking the "unsubscribe" link in any email
  • Contacting us at hello@thedearart.com
  • Updating your preferences in your account settings

(Transactional emails about your services, courses, or events cannot be unsubscribed from)

B. Cookies

You can control cookies through:

  • Browser settings to block or delete cookies
  • Opting out of Google Analytics tracking
  • Do Not Track (DNT) browser signals (if supported)

C. Access and Data Portability

You have the right to:

  • Request a copy of your personal information
  • Know what data we hold about you
  • Receive your data in a portable format

D. Correction and Deletion

You can:

  • Update or correct your account information
  • Request deletion of your data (subject to legal obligations)
  • Contact us at hello@thedearart.com for data requests

E. Withdrawal of Consent

If you've given consent for marketing or data processing, you can withdraw it at any time by contacting us.

5. Data Security

We take data security seriously and implement:

  • SSL/TLS encryption for website data transmission
  • Secure password requirements and authentication
  • Regular security audits and updates
  • Restricted access to personal information
  • Secure payment processing through certified providers

However, no method of transmission over the internet is 100% secure. While we use industry-standard protections, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to:

  • Provide our services
  • Fulfill your requests
  • Comply with legal obligations
  • Resolve disputes

You can request deletion of your data at any time (subject to legal requirements). Course completion records and certifications may be retained longer for validation purposes.

7. Third-Party Links and Services

Our website and services may contain links to third-party websites, payment processors, and course platforms. We are not responsible for the privacy practices of these third parties. Please review their privacy policies before sharing information.

Third-party services we use:

  • Payment processors
  • Email marketing platforms
  • Course hosting platforms
  • Hosting providers
  • Analytics tools

8. Children's Privacy

Dear Art services are intended for adults. We do not knowingly collect information from children under 18. If we become aware that we've collected data from a minor, we will delete it promptly. Parents who believe we've collected information about their child can contact us at hello@thedearart.com.

9. International Users

If you access Dear Art from outside the United States, be aware that your information may be transferred to, stored in, and processed in the United States. By using our services, you consent to this transfer.

10. California Privacy Rights (CCPA)

If you are a California resident, you have the right to:

  • Know what personal information we collect, use, and share
  • Delete personal information we've collected
  • Opt out of the sale or sharing of personal information (we don't sell data)
  • Non-discrimination for exercising your rights

To submit a privacy request, contact hello@thedearart.com with "California Privacy Request" in the subject line.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by:

  • Updating the "Last Updated" date at the top of this policy
  • Posting the revised policy on our website
  • Sending a notification email if the change significantly affects your privacy

Your continued use of our services after changes means you accept the updated Privacy Policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Email: hello@thedearart.com
Website: www.dearart.com

Mailing Address:
Dear Art
[Your Address]
[City, State ZIP]

We will respond to privacy inquiries within 30 days.

13. Additional Information

Data Processing Agreement

If you are processing data on behalf of Dear Art (e.g., as an employee or contractor), we can provide a Data Processing Agreement upon request.

EU Users

If you are located in the European Union, United Kingdom, or similar jurisdictions with GDPR requirements, we process your data based on:

  • Your explicit consent
  • Performance of a contract
  • Legal obligations
  • Our legitimate interests

You have additional rights under GDPR, including the right to lodge a complaint with your local data protection authority.

Thank you for trusting Dear Art with your information.

We're committed to building a safe, transparent, and artist-focused community. If you have any questions about how we handle your data, please don't hesitate to reach out.

Built by artists, for artists. 🎨